Huizhou ECE Energy Technology Co.,Ltd
Huizhou ECE Energy Technology Co.,Ltd

FAQ

Can I visit your company headquarters?

Yes, welcome to pay us a business visit to deepen your understanding of your requirements. Our factory is located in Huizhou City, Guangdong Province, China.

Do you have all the products for solar energy storage system?

Yes, we can provide all the components of the solar energy storage system. Including, solar panels, hybrid inverters, lifepo4 battery and combiner box, and other accessories.

Whats your MOQ?

We don't have MOQ for our customer, we fully support our customers to try our products first to test. The more you ordered, the cheaper price we are able to granted.

How long can i receive my order after payment?

It depends on the specific order quantities, but normally within 25 days.

How long is the products warranty?

For solar panels warranty is 20 years, the hybrid inverter warranty is 5 years, lithium ion phosphate battery warranty is 3 years free of charge, extra 2 years after-sales service.

Can i customize lithium battery pack?

Yes, we accept customized according to customer-specific requirements in a wide range of applications, such as solar energy storage systems, energy storage containers, low-speed vehicles, golf cart batteries, forklift batteries, mining trucks, off-highway dump trucks, cleaning equipment batteries, sight-seeing vehicles, etc.

What is a low-speed electric car?

The wide definition of low-speed electric vehicles can cover electric bicycles, electric motorcycles, electric tricycles, low-speed electric vehicles, etc. Low-speed electric vehicles refer to simple four-wheel pure electric vehicles with a speed of less than 70 km/h. Its general top speed is 70 km/h, and the shape, structure and performance are similar to fuel-powered cars.

Are lithium-iron phosphate batteries safe?

Yes, our LiFePO4 batteries are considered safe, non-flammable, and have superior chemical and mechanical structure. They can also be used in harsh conditions, whether it's cold, hot or rough terrain. When subjected to a dangerous event, such as a collision or short circuit, they will not explode or catch fire, greatly reducing the chance of any injury. Compared with lead-acid batteries, it is more environmentally friendly, pollution-free and has a longer service life.

What is the life cycle of the battery?

Our battery pack uses an A-cell from EVE and has A cycle life of up to 4,000 times.

We will help you to

Install photovoltaic energy storage systems for your own home or company to save money and stabilize electricity consumption

Find a stable and reliable factory to assist you in expanding the market locally

Professional technical team and reliable energy storage products to provide a guarantee for your engineering project